![]() ![]() ![]() One healthcare provider which hasn't let up when it comes to patient experience is the world-renowned Mayo Clinic, and it's set to make sure it carries this philosophy through the remainder of 2021 and beyond. In fact, some may argue that with the national discourse so heavily focused on health, providing patients with as comfortable and pleasant experience as possible - given the circumstances - is more critical now than ever before. This can mean some healthcare providers have been too busy reacting to global and local events to focus too hard on the patient experience, but this crucial element of healthcare provision cannot be ignored. The COVID-19 pandemic caught everyone off guard and it sometimes feels we've been scrambling to catch up ever since. It's been one heck of an 18 months in the healthcare industry.
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